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Contributor
Nwelmaer
Posts: 1
Registered: ‎08-14-2012
0 Kudos

Phone works but no DSL

I was supposed to have internet a full week ago, but due to several glitches I didn't get a router until yesterday. I plugged in the router and still no go. I have a dialtone on the phone lines but no internet. The tech that I talked to on the phone suggested switching to FOIS but that service isn't available in this complex. I work from home so this is kind of a necessity for me.

It's the 14th and my original set up date was the 7th so I'm kind of frustrated and just want to get on line so I can get some work done. Any ideas as to what might be wrong?

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: Phone works but no DSL

Since we haven't heard back from you or have received a form submission with the account info as requested in your private support case, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

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