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Slow connection between 5PM and Midnight-weekday
Paul271
Enthusiast - Level 2
‎12-19-2011 02:13 PM

My internet connection is really slow between 5PM and midnight every weekday.  Started having this issue after the big snow storm in November.  I believe my line's been swithed or moved to a different port/router at the substation, where it gets congested at the evening hours.

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Re: Slow connection between 5PM and Midnight-weekday
smith6612
Community Leader
Community Leader
‎01-02-2012 01:26 PM

You too. Let us know how everything goes 🙂

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Re: Slow connection between 5PM and Midnight-weekday
RussandCindy
Enthusiast - Level 1
‎12-19-2011 05:30 PM

You are not alone. I upgraded my service thinking that would help but it hasn't.  I get ok speed from 0500 to about 0900 EST.   Then it starts going downhill.  I have been running a speed test every night at around 8:30 and I am running consistently at about .25mbs, that's point-two-five (just a little faster than dial-up speed).   Verizon tells me to reset the modem. Like that will help.  It takes 30 minutes to watch a 7 minute video on YouTube....and the buffering is terrible.  Time to switch to Cable.

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Re: Slow connection between 5PM and Midnight-weekday
smith6612
Community Leader
Community Leader
‎12-19-2011 06:55 PM

Probably is the case. Either by coincidence or due to some sort of storm related outage, Verizon might have moved you onto more congested links/routers OR others were moved onto the gear you run through. Either way, someone in Verizon needs to fix it. If a Verizon employee doesn't respond to this thread, I can direct you to someone who will solve it for you.

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Re: Slow connection between 5PM and Midnight-weekday
Paul271
Enthusiast - Level 2
‎12-20-2011 02:42 AM

RussandCindy,

I totally agree with you.  It's time to switch to Cable.

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Re: Slow connection between 5PM and Midnight-weekday
Paul271
Enthusiast - Level 2
‎12-20-2011 02:58 AM

Smith6612,

I really very much appreciate if you can have someone sort this out for me.   I already called the Verizon tech and was told that it's on my end that makes internet slow.  I still believe that it has to do with the other side at the substation where my line is connected to.

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Re: Slow connection between 5PM and Midnight-weekday
smith6612
Community Leader
Community Leader
‎12-20-2011 10:17 AM

Sending you a PM with some contact information. Talk to him and give him only the phone number which your DSL line is associated with. That will be all he will ask for and he'll get to the bottom of the issue.

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Re: Slow connection between 5PM and Midnight-weekday
smokesjackson
Enthusiast - Level 2
‎12-27-2011 01:33 PM

My internet speed is slow allday untill 1:00am then it picks up,im sure verizon is capping me,can you help me

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Re: Slow connection between 5PM and Midnight-weekday
smokesjackson
Enthusiast - Level 2
‎12-27-2011 01:43 PM
Transceiver Revision3.3.6.10.0.1
Vendor ID Code4D54
Line ModeADSL_2plus
Data PathINTERLEAVED
 
Transceiver InformationDown Stream PathUp Stream Path
DSL Speed (Kbits/Sec)117411001
Margin (dB)5.510.3
Line Attenuation (dB)31.816.1
Transmit Power (dBm)18.810.9

allday long i get 1.4 and when 1:00 am comes around i get  0ver 9mb

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Re: Slow connection between 5PM and Midnight-weekday
Paul271
Enthusiast - Level 2
‎12-30-2011 04:57 AM

Hi Smith,

I did reply to his PM's with the info but I am not so sure if he receives it yet.  Anyway, I am still having the same issue.

Here is my test result in the morning.  This is a good speed I'm supposed to get in the evening as well.

TEST_DATETIME_ZONEDOWNLOAD_MEGABITSUPLOAD_MEGABITSLATENCY_MS
12/30/2011 11:19GMT2.810.6343
12/30/2011 12:29GMT2.820.6341

Thanks,

Paul

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Re: Slow connection between 5PM and Midnight-weekday
smith6612
Community Leader
Community Leader
‎12-30-2011 03:35 PM
@Paul27 wrote:

Hi Smith,

I did reply to his PM's with the info but I am not so sure if he receives it yet.  Anyway, I am still having the same issue.

Here is my test result in the morning.  This is a good speed I'm supposed to get in the evening as well.

TEST_DATETIME_ZONEDOWNLOAD_MEGABITSUPLOAD_MEGABITSLATENCY_MS
12/30/2011 11:19GMT2.810.6343
12/30/2011 12:29GMT2.820.6341

Thanks,

Paul


He usually replies within a day. Did you by any chance check to see if you've gotten a message back from him by checking the userbar at the top of the page? The website I sent you to contact the person should flash his name at the top of the screen with an envelope indicating a message.

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