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I have been a verizon customer for less then a month. WOW their internet service is slow. Locks up many times a day. Is this normal
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No, it's not normal. I've had them for years and don't experience lock-ups unless there are known issues going on.
Please describe these lock-ups for us. Do pages quit loading in the middle of a load, do downloads suddenly stop, or do speeds vary wildly towards the night time hours? Does the Internet go out for a few minutes at a time?
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Pages just stop loading and then everything I have open, email, linkedin also lock up. I have to hit control, alt delet and start all over again. This happens about 3 times a day. JS
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This is sounding more like a machine issue at the moment since you must use Ctrl + Alt + Del to fix this issue. Did you install any software in order to activate your service by any chance, and did these lock-ups start occurring just after the software was installed?
What do you use for E-mail and web Browsing?
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The Verizon technician set up the computer for me while he was here. I use go daddy for work e-mail and outlook for home e-mail. I had been with Brighthouse for many years but they do not provide service at my new location. I have never had this problem until going with Verizon. JS
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I also can not check my speed. Every time I long onto verizon.net/speedtest the site goes white and starts all over again.