Go to Email & News to manage your email, search the web, stay up to date with current news and more.
|This is the last time your account was accessed.|
Whether you qualify for our FiOS or Standard services, you will enjoy fast Internet,
an impressive lineup of HD channels and reliable phone service. Learn more.
Shop for the products you want, explore options and get the best offer available
when you order service online. Shop & Compare.
03-01-2009 05:48 PM
I just got DSL with 3mb download 768kbp upload. Coming from dial-up, I'm loving the speed. I've been testing the speed of my connection periodically and I'm getting around 2.8mb for download and 569kbp for upload speed. I have not use the HSI Optimizer yet. Does it really help increase speeed? Will it make a mess of my settings? Am I already getting the average optimal speeds for the 3mb package? Everything is working just fine and I'm wondering if I should apply the old saying "if it ain't broke don't fix it".
Any advice would be appreciated.
03-02-2009 10:32 AM
03-03-2009 02:05 PM
The speed optimizer on Verizon webpages help is recommended. I have been with Verizon of Calif since they were GTE and know them well. Mostly, the down speeds will not be too affected by this optimizer however, if you are using outlook, outlook express or thunderbird email software, the optimizer is highly recommended to achieve the rated speeds you are paying for. Web browser email is not afftected so, the up speeds are usually par with the pkg you have.
My up speeds are on average increased by 40% by optimizing and I just confirmed this is the same even with FIOS recently. A neighbor has the 20 down 5 up speeds, was recently installed a few days ago, the tech confirmed all was in spec. 2 days later, I took his computer to FIOS optimizer and his up speed ramped up from 4.8 to 5.4 using outlook express.
I'd say if you are using web email...don't bother optimizing.
03-05-2009 08:41 AM
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.
09-10-2009 03:33 PM - edited 09-10-2009 03:39 PM
Whenever i try to use the speed optimizer on windows 7 for my 3mbps connection it says that it is not updated but when i click to update it, it says that it failed. I am using internet explorer. Currently my speeds are around 1.5 Mbps.... i guess i live pretty far from the office. Also if I upgrade to the 7.1 mbps service, about what speeds would i see?
09-11-2009 10:57 PM
You should get close to 7.1 download speeds if the advertised speed package says so. The ISP usually cranks up the bandwidth to allow for distances if they apply to long runs from the CO which means, you should get close to what you are paying for. Anything less, could be phone lines not in good condition at connections or possibly a bad router/gateway or even a bad NIC/LAN device in your computer.
If you pay for 3,000 kbps and only get 1,000 kbps there's something very wrong between the CO and your computer, if your computer has no issues.
Account & Services