Very slow DSL for 3 days now
clgreen2008
Newbie

What's up with the DSL in Pennsylvania, my internet DSL has been very slow. Have the model 6100g modem.. and the lites just keep flickering, constant loss of internet connection, about every 10 minutes. This sux, was using a wireless modem,UN hooked that and still no connections, have to keep turning off the modem.. What gives?

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Re: Very slow DSL for 3 days now
dslr595148
Community Leader
Community Leader

#1 Log into the modem at http://192.168.1.1/

#2 Choose System Monitoring in the navigation, Advanced Monitors from the Left Hand Side Navigation and then choose System Logging. Post up the contents of the "All" log, either via pastebin.com or via Copy and Paste (Pastebin is preferred since it helps to keep the thread tidy looking). Additionally, post up your modem's Transceiver Statistics (found in the Advanced Monitors section as well) which you can Copy and Paste into the post here.

* -> If you need a Username and Password, try:

admin/password

admin/password1

admin/admin

admin/admin1

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Re: Very slow DSL for 3 days now
gene6482
Newbie

I'm also in pennsylvania and have been experiencing similar issues.  Nothing really in the log files.  I play an MMO, and my ping will jump and there will be some packet loss.  I did a trace to google and got this

Tracing route to google.com [74.125.93.106]
over a maximum of 30 hops:
  1    25 ms    44 ms    26 ms  10.29.21.1
  2  1485 ms   189 ms   616 ms  P2-0-2.SCTNPA-LCR-01.verizon-gni.net [130.81.193
.84]
  3    29 ms    29 ms    29 ms  so-5-1-0-0.NWRK-BB-RTR1.verizon-gni.net [130.81.
22.12]
  4   662 ms   123 ms   127 ms  0.so-7-0-0.XL3.EWR6.ALTER.NET [152.63.19.177]
  5  2991 ms   400 ms     *     0.so-1-0-1.XL3.NYC4.ALTER.NET [152.63.0.213]
  6  3413 ms   113 ms   195 ms  TenGigE0-6-0-0.GW8.NYC4.ALTER.NET [152.63.22.41]
  7  3368 ms  1982 ms    39 ms  google-gw.customer.alter.net [152.179.72.62]
  8  2808 ms   311 ms  1775 ms  216.239.43.114
  9  2434 ms  1130 ms  1272 ms  72.14.239.93
 10    49 ms    53 ms    49 ms  209.85.248.75
 11    52 ms    49 ms    49 ms  209.85.254.239
 12    48 ms    59 ms    66 ms  64.233.175.14
 13   716 ms   137 ms    73 ms  qw-in-f106.1e100.net [74.125.93.106]

Tracing route to google.com [74.125.93.106]over a maximum of 30 hops:
  1    25 ms    44 ms    26 ms  10.29.21.1  2  1485 ms   189 ms   616 ms  P2-0-2.SCTNPA-LCR-01.verizon-gni.net [130.81.193.84]  3    29 ms    29 ms    29 ms  so-5-1-0-0.NWRK-BB-RTR1.verizon-gni.net [130.81.22.12]  4   662 ms   123 ms   127 ms  0.so-7-0-0.XL3.EWR6.ALTER.NET [152.63.19.177]  5  2991 ms   400 ms     *     0.so-1-0-1.XL3.NYC4.ALTER.NET [152.63.0.213]  6  3413 ms   113 ms   195 ms  TenGigE0-6-0-0.GW8.NYC4.ALTER.NET [152.63.22.41]
  7  3368 ms  1982 ms    39 ms  google-gw.customer.alter.net [152.179.72.62]  8  2808 ms   311 ms  1775 ms  216.239.43.114  9  2434 ms  1130 ms  1272 ms  72.14.239.93 10    49 ms    53 ms    49 ms  209.85.248.75 11    52 ms    49 ms    49 ms  209.85.254.239 12    48 ms    59 ms    66 ms  64.233.175.14 13   716 ms   137 ms    73 ms  qw-in-f106.1e100.net [74.125.93.106]

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Re: Very slow DSL for 3 days now
JOSEm441
Specialist - Level 2

Are you both in the suburbs of Philly? I have a simialr issue also. (I am in Springfield Delco) My margin on UPLOAD is horrible (often less than .9.. this is not a typo). Mine will drop regularly. My last last call to support resulted in a person reading s script to me.. asking me how may processes I had running in windows (I told her 3498 LOL), then she refused to escalate since my Download (at that moment) was with in the .5 to 1 Mbs range. NICE SUPPORT

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