Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Reply
Gold Contributor VII
dslr595148
Posts: 5,411
Registered: ‎09-24-2008
0 Kudos

Re: WII wireless connection to Westell 327W

 


flyfisher7 wrote:

I am familiar with computers


 

 

Ok, in that case...

 

If you have the manual / user's guide for this modem:

 

#1 With / in the PPPoE client on your computer, disconnect from the net.

 

#2 Reset the modem combo to the defaults. This is usually done with most routers, by pressing the reset switch and unplugging and replugging in the power supply.

 

#3 After it has been reset, with your web browser go to 192.168.1.1

 

#4 Type in the user name and password for the modem combo.

 

#5 Setup the modem combo to handle the public IP using the user name and password that you use for PPPoE.

 

 

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Contributor
flyfisher7
Posts: 9
Registered: ‎12-27-2009
0 Kudos

Re: WII wireless connection to Westell 327W

As I have said several times, I cannot connect to 192.168.1.1. Every time I try, I get a timeout error. And yes, I have tried resetting the modem/router prior to attempting to connect.

Gold Contributor VII
dslr595148
Posts: 5,411
Registered: ‎09-24-2008
0 Kudos

Re: WII wireless connection to Westell 327W

 


flyfisher7 wrote:

As I have said several times, I cannot connect to 192.168.1.1. Every time I try, I get a timeout error. And yes, I have tried resetting the modem/router prior to attempting to connect.


 

 

Hmm, I am just wondering..

 

Are you using a dial-up connection while using broadband?

 

The reason that I ask, is because quick quote from

 

http://www.wurd.com/instcon_misc_dial_script.php

 

 


Windows will always use the dial up as the default connection, thereby slowing down your surfing when using dial up and broadband (cable or DSL) together.

 

^^

 

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Contributor
flyfisher7
Posts: 9
Registered: ‎12-27-2009
0 Kudos

Re: WII wireless connection to Westell 327W

No, I have no dial up connection.

Gold Contributor VII
dslr595148
Posts: 5,411
Registered: ‎09-24-2008
0 Kudos

Re: WII wireless connection to Westell 327W

[ Edited ]

Ok.

 

#1These are the only possbile things to what is going on:

 

a) The modem is a modem combo, but it is in bridge mode.

 

b) A dial-up connection is present and your data is only going over the dial-up link/connection, even while you are on broadband.

 

c) Because your computer is handling the PPPoE connection, the router acts like it is not even there (even through it is).

 

d) OR last but not least: Your modem is not a modem combo. It is just a dumb modem.

 

#2 If it is a modem combo in bridge mode OR it is not a modem combo: You could get your own RJ-45 WAN port router, and then configure the RJ-45 WAN port router to handle the public IP.

 

An example of a RJ-45 WAN port router, is the Linksys WRT54G.

 

^^^

If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.


 

Contributor
flyfisher7
Posts: 9
Registered: ‎12-27-2009
0 Kudos

Re: WII wireless connection to Westell 327W

I specified this is a Westell VersaLink  327W. Wouldn't you know what that is?

Anyhow, this is just to much bother and we just keep going around in circles.

I thank you for your time, but this really isn't that important to me, so I give up.

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411