High Speed Internet (DSL) and Dial-Up

[#1]

I have a Westell Versa Link Model 327W, and I cannot connect to the internet via the lan ports in the back of the modem.  I can connect to the wireless internet just fine.  I have already tried hard resetting the modem, and resetting back to default settings.  Shouldn't lan connection ALWAYS work by default?  I don't understand why I would even need to bother with the settings at all to get LAN to work.

When I connect an ehternet cable to a PC (tried 3 different PC's) it would detect a connection (aquiring ip address), and the immediately disconnect after 10 seconds or so.  I cannot figure out why.  I have tried two different ethernet cables as well.

Do I need to update the firmware?  Could somebody please provide a link to where I can download it?

Thanks.

[#2]

#1 With a computer that can access the net: Check the IP Address, Subnet Mask, Default Gateway and DNS Servers on it.

For example if on Windows XP

a) Go to Start -> Run.

b) Type in cmd and press enter.

c) In the new window, called the command prompt, type in ipconfig /all and press enter.

#2 Go to the Default Gateway and log-in.

#3 If you are prompted for a Username and Password, try one of the following:

admin/password
admin/password1
admin/admin
admin/admin1
Your Verizon username/password

#4 Are you using the White and Blue or the Red and Black Firmware ?

#5 Which LAN ports did you try connecting to ( E1, E2, E3, E4 ) ?

#6 Can other computer access the net using the wireless connetion?

[#3]

I am having the same issue as well. So I will be keeping tabs on this thread

I am beginning to think my 6 year old router is near the end of the road

[#4 · Accepted solution]

We couldn't find a solution to the problem.  Verzion ended up replacing the modem with a newer model.  You should probably do the same.

[#5]

Thanks

I work during sales hours , so Ill have to try and call from work