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04-16-2010 07:35 AM
My old Windows 2000 Pro PC that I used with Verizon DSL crashed.
I bought a Windows 7 Pro PC. When I tried to install software from the Verizon High-Speed Internet DSL CD, I ran to a point where Java machine was required. I agreed to install it at which point the process hang for ever.
Verizon on-line support took 2 hours but I do not think they even understood my problem.
Is there a installation CD available that would work on Win 7 Pro, including putting in a Java machine if that is what they require?
04-16-2010 10:45 AM
The Verizon CD is usually needed to set up your DSL accounts for the first time. I recently purchased a laptop computer with Win7 and the Win 7 automatically set up my connection. Thee was no need to use any installation disk. This should be the process whether using adirect ethernet cable to the modem or a wireless router. Give it a try.