Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS
  • WIRELESS
 
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving

     

    Current Customers

    Add or Change Services

    Renew or Change Bundle

    FiOS

    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice

    Standard

    High Speed Internet (DSL)

    DIRECTV®

    Home Phone




    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

    My Rewards+

    Manage My Rewards+

    Refer a Friend

     

     

     

  • Support  

    Community help

     

     

     

     

    Search Support



    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge

    Main

    Play

    Know

    Live

Reply
Copper Contributor
Posts: 30
Registered: ‎05-27-2011
0 Kudos

Whats wrong with my connection ?

Is This Good

 

Transceiver Statistics
Transceiver Revision: 7.2.3.0   Vendor ID Code: 4   Line Mode: ADSL2+ Mode   Data Path: Interleaved     Transceiver Information Downstream Path Upstream PathDSL Speed (Kbits/Sec) 10076 971 Margin (dB) 8.0 9.0 Line Attenuation (dB) 34.5 15.5 Transmit Power (dBm) 19.4 12.0



Copper Contributor
Posts: 30
Registered: ‎05-27-2011
0 Kudos

Re: Whats wrong with my connection ?

Verizon Help My internet is Bad

Platinum Contributor I
Posts: 6,401
Registered: ‎12-15-2010

Re: Whats wrong with my connection ?

[ Edited ]

Those statistics are ok, but are not ideal. You're not syncing at the correct speed, on either the download or the upload due to distance/noise, but you are close to the proper rates. Transmit power is high and noise margins are low, so the line might be more prone to noise/interference. If you have access to a NID, you could see if the statistics are better out at the NID.

 

Is there any particular issue you're having with the line/service? We could address them in detail here.

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411