Where to file a customer complaint?
reschmeccurs
Newbie

I was given false information about my services when I signed up and when I chatted online to fix everything, the agent (Wendy) was extremely rude and did not help at all. Smiley Mad  I noticed there was no place to file a complaint.. unless i missed it? 

Also, our internet keeps crashing and it is sooooo slow sometimes. (definitely not worth what I am paying.) so I chatted with an agent online and they said Verizon would call me shortly. It's been almost an hour and nothing.... blaaaaah!!!! Worst Customer Service.

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Re: Where to file a customer complaint?
dslr595148
Community Leader
Community Leader

Unknow, but an ever better idea would of been used thes forums and get help from your peers (mostly other customers/clients that Verizon servers).

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