You come to a company's website hoping for some answers because you have called and had a tech out but still internet service is terrible. A Verizon tech said they need to fix the problem at the pole but still no one has come out. Then you get an email that Verizon is going to charge more money for this service!!! I left comcast for their price increases but at least their service was good even the customer support was better I could email or chat didn't have to spend hours on the phone with someone in India. I want this issue fixed. I don't want to reset my modem I pay enough money that Netflix streaming should work all the time along with my computer
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