intermittent connection
vmpwish
Enthusiast - Level 2

hello, my connection keeps dropping about 10 times an hour. on all types of weather, its worse with rain, but it still drops even on a clear sunny day ( dropped 3 times while postng this )

DSL State  Up DSL Rate  3360 Kbps / 864 Kbps Internet IP Address  71.xxx.xxx.xxx Internet IP Gateway  10.5.40.1 Primary DNS  151.198.0.38 Secondary DNS  68.237.161.12 User ID xxxxxxx Connection Mode  PPPoE Connection State  Up  Connection Up Time  0:00:04:42 Modem's IP Address  192.168.1.1 Ethernet Status  Up

Transceiver Statistics

Transceiver Revision A2pB020b3.d20h Vendor ID Code 4D54 Line Mode ADSL_G.dmt Data Path FAST   Transceiver Information Down Stream Path Up Stream Path DSL Speed (Kbits/Sec) 3360 864 Margin (dB) 21.8 11.0 Line Attenuation (dB) 36.0 18.0 Transmit Power (dBm) 12.7 11.9

please help me !

oh btw i have the westell 7500 on the  5.01.00.02 firmware

and i forgot to add, every other time the phone rings, it disconnects the internet connection, the ppp just drops

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Re: intermittent connection
vmpwish
Enthusiast - Level 2

well heres a lovely update, my connection has dropped 25+ times since my 1st post... this it getting out of control.....

Re: intermittent connection
smith6612
Community Leader
Community Leader

Can you provide your modem's logs from the "All" Category? Your statistics look really good so I need to see what exactly is dropping. Probably sync, but I want to verify. If your modem's log is too big to post up, use http://www.pastebin.com/ to provide it to us.

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