High Speed Internet (DSL) and Dial-Up

[#1]

here is the result of the speedtest, I have no idea what any of it means, can you please help me decipher, and what I should do?

Broadband Speed Test

Analysis information:

Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [8192]
running 10s outbound test (client to server) . . . . . 724.51Kb/s
running 10s inbound test (server to client) . . . . . . 135.20kb/s

------ Client System Details ------
OS data: Name = Windows Vista, Architecture = x86, Version = 6.0
Java data: Vendor = Sun Microsystems Inc., Version = 1.6.0_31

------ Web100 Detailed Analysis ------
Client Receive Window detected at 66792 bytes.
Cable modem/DSL/T1 link found.
Link set to Full Duplex mode
Information: throughput is limited by other network traffic.
Good network cable(s) found
Normal duplex operation found.

Web100 reports the Round trip time = 84.66 msec; the Packet size = 1452 Bytes; and
There were 38 packets retransmitted, 62 duplicate acks received, and 70 SACK blocks received
The connection stalled 4 times due to packet loss
The connection was idle 1.34 seconds (11.16%) of the time
This connection is network limited 99.96% of the time.
Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch

[#2]

What package are you currently paying Verizon for? Looks like you're at 768kbps/128kbps.

[#3]

I am paying for internet extra, if that is what you are asking me at 33.99 a month

[#4]

That's what I needed to know. For Internet Extra your speed is awful. What modem do you have from Verizon? I'd like to get your line stats to see what might be going on if it's a physical connection that is causing the slow speeds.

[#5]

it's Westell 6100

[#6]

OK. Visit: http://192.168.1.1/ and click on System Monitoring. From there, choose Advanced Monitoring, and then click Transceiver Statistics. If you are asked for a login, try one of the following usernames and passwords:

admin/password

admin/password1

admin/admin

admin/admin1

I just need a copy/paste of the information shown on that page.

A direct link to the Transceiver Statistics can be: http://192.168.1.1/htmlV/transtat.asp or http://192.168.1.1/transtat.htm

[#7]

Smith6612, you are being so helpful, but i have to get to work.  I have the info, but i wasn't able to copy and paste, that is how bad i am with computers.  I tried, didn't work.  but i have the info, when i have an opportunity, i will send it to you.  Thank you so much for your help, i will respond as soon as i can. 

[#8]

That's fine. Try to get the stats up whenever it is convenient for you. If you absolutely are unable to copy/paste them, type up the information on the page for us as accurately as possible. That should do it.

[#9]

Here is the info that you asked for:

Trans Revision:  7.2.3.0

Vendor ID Code:  4

Line Mode:  G.DMT Mode

Data Path:  Interleaved

DSL Speed:   3360        864

KBits/Sec

Margin (db)    24.0     17.0

Line Attenuation:  23.5     10.5

Transmit Power:  9.6    11.9

(dBm)

[#10]

they are charging way too much cause this connection speed is useless.

its worst than dial up, the poor thing cant even load google or facebook.

either its their westell 6100 or  GT78 modem made no diffference.

even 56k dial ups that some third world countries are still using 

is faster than this.