Home Monitoring and Control

[#1]

Try a different browser. When the terms of service open, look for "I have read and agree". Click the check box next to I have read and agree and then click submit. Some browswers experience errors preventing them from displaying the pages properly.

[#2]

I have done just that.  Both Chrome and MSIE on a PC and Chrome and Firefox on a Mac.

To no avail I'm afraid.

[#3]

Try This:

Go To myverizon.com and log in with "primary" Vz ID and password. (should be a .net account) Verify with FiOS Technical if it is not.

Once logged in, look to the right side of the screen and you should see, "Billing Summary"

Under "Billing Summary" there will probably be some advertisement

Under the advertisement you should see "Account Actions"

In the "Account Actions" click on the "Manage Broadband Essentials & Extras" hyperlink

If ToS has already been accepted, then the next screen will show you HMC Kit is "Active" in the right side of the screen. If not, there should be link taking you the ToS screen. This screen loads slowly.

Please remember, the account must be "PROVISIONED" for a ".net" (sounds like dot net) account. If you do not know, call FiOS Technical for verification.

HTH.

Respectfully,

Geo