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10-22-2011 05:39 AM
My energy reader stopped getting readings about a month ago and I have not been able to get it back. I a little nervous about troubleshooting something that is in my electrical box. Suggestions?
Solved! Go to Solution.
11-08-2011 12:58 PM
If you had the reader installed professionally, then I would call the installer to have them check on their work. Prior to that you should check to see that the reader is plugged into a working outlet and that it is showing as working in the system.
12-29-2011 01:40 PM
1. The reader will not transmit through the metal box.
2. Call a professional.
3. Don't touch anything in the box that is metal.
4. Move the reader out of box and mount on wall & add it to the system again.
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