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Contributor
FlockofSeagulls
Posts: 2
Registered: ‎06-18-2012
0 Kudos

No recordings over the weekend!

Was the recording server down this weekend? I have no recordings between 6/15 at 9:51 pm and 6/17 8:43pm. My home and every other home on my street was vandalized on Saturday by a group of kids and I have no recordings of it! The one time I needed it the system failed.
PMD
Copper Contributor
PMD
Posts: 46
Registered: ‎09-20-2010

Re: No recordings over the weekend!

My system didn't record when I returned from being away either. It did work last Thursday but when I returned Sunday it should have recorded me coming into the house. It didn't do that. From reading the comments on this Board I think it's time for Verizon to refund everyone's money and give up on this system.

Copper Contributor
msligon
Posts: 23
Registered: ‎03-16-2012
0 Kudos

Re: No recordings over the weekend!

I have very important activity I need to view on July 4 - and of course, they took the server down at 2 PM and no recordings are available after that point.  It documented recorded activity after that time, but none are in my monitor.  The 85% of recordings that are currently in my monitor say unable to view.  I really hope Verizon will refund promptly when my 5 cameras are returned.

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