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Contributor
pmtalley07
Posts: 6
Registered: ‎11-27-2011
0 Kudos

gateway continually off/online

home monitoriing gateway is continuously going off/online i tried to reset it, and even left it unplugged overnight but it won't stay online!

Copper Contributor
techmasterflash
Posts: 23
Registered: ‎11-05-2009
Device: Home Phone
Plan: Freedom Essentials
Location: Salem,MA
0 Kudos

Re: gateway continually off/online

Mine hasn't worked in 5 days. I was told there was a big problem with a firmware upgrade. Still down. The best part is, is that I was told my z wave thermostat would still run it's program. Not true. Good thing I'm home to control it. If it keeps up, I will unpair it and run it on it's internal program. Right now I have a $400 Spruce Goose. If it continues, I'd suggest asking them to send out a new Gateway. Only certain areas were affected. - DB

Copper Contributor
autobot
Posts: 12
Registered: ‎02-24-2012
0 Kudos

Re: gateway continually off/online

Are any of you still having this online/offline issue?

Thanks.

Contributor
pmtalley07
Posts: 6
Registered: ‎11-27-2011
0 Kudos

Re: gateway continually off/online

YES it's still continually going off/online

Contributor
AlMiller
Posts: 6
Registered: ‎12-30-2009
0 Kudos

Re: gateway continually off/online

Whats worse then the gateway going offline?

 

We’re sorry, Cannot initialize / connect to Devices
Please try again later or click here to load one more time
 
I get this more often than not when i try to connect to home monitoring at verizon.
 
 
 
 

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