Did you recently upgrade your service? If you upgraded your service, and initiated or renewed your contract, there will be a new TOS. I don't know how it is now, but they used to have the TOS verified through this automated system when done over the phone.
Yes I recently updated parts of our home plan about 4 weeks ago and with lots n lots of customer service problems. Does this mean the Verizon computers are not updated after 4 weeks ?
