Customers With Disabilities

    Verizon Business Sites

  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy


    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.






    See what's Trending!

Posts: 9
Registered: ‎04-12-2011
0 Kudos

2nd phone line questions

I recently had a second # installed (ported from cablevision) and I have a few questions:


1.  Caller id works on the FIOS tv with the first # fine...does the second # have the option of displaying on the tv also?


2.  With cablevision when I got a voicemail I was able to receive an email with the message as an attachment that I could listen to on my phone.  I am not seeing that as an option for this correct or am I missing it?

Posts: 77
Registered: ‎02-24-2011
Location: VA
0 Kudos

Re: 2nd phone line questions

Hi Techgeek_NY, these are both very good questions. Let me see if I can answer them for you.


1) Yes we can activate the caller id on FiOS TV for the second number as well. We would have to do that from this end though, as I do not believe you can initiate it from your end.


2) I would need to review your account to see what type of voicemail package you have. I know with our FiOS Digital Voice, you can do similar things, although it may not the exact same. For that service though, we have an app which allows you to access your voicemail and manage all of your phone features. Do you know if you subscribe to FiOS Digital Voice?

Travis S.
Verizon Telecom Social Media Team
Posts: 9
Registered: ‎04-12-2011
0 Kudos

Re: 2nd phone line questions

Thanks for the responses.....regarding the caller id once you activate it can i turn it on and off for each settop box or is it either on for all or off for all?


regarding the phone it is the FIOS digital voice I have the triple play.  Can you tell me where the app is so I can look at it?  And how can I have someone check my account regarding the voicemail.


My Verizon

Support Tools

Watch FiOS


  • Visual 411