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Recently our phone service has been disrupted with no dial tone, and a busy signal when we call our home phone number from a cellular phone. When we pick up the home line there is no sound We use Fios Digital Voice. I have tried everything that troubleshooting recommended under support.
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Just a friendly reminder, this is a forum where users help other users. If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to fix and report issues with your Verizon Phone, FiOS TV, or Internet Service, as well as to schedule a repair, here is the link:
http://www.verizon.com/repair
You can find tools on the Verizon Residential Support page that may help you diagnose your issue:
http://www22.verizon.com/residentialhelp