Verizon VM is turned on for all phone customers. You probably have your home answering machine set to pick up the calls before the Verizon VM can. Sales and Billing can put through an order to turn this feature off if you don't want it. To listen to the VM messages, dial your home telephone number from your home. When it asks for your password, put in the last 4 digits of your home phone number (some areas use the 7 digit telephone number).
Anthony_VZ
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