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Westchester, NY, 10706 - I have dial tone but calls do not go through. Calls to my number say "all circuits busy , try your call later - 104T"
This has been true for several hours. No storm yet here.
TV and internet service are working.
Call from my cell (AT&T) to another verizon landline in same area (10706) did go through - so their verizon phone service is working, though they do not have digital voice.
My cell minutes are limited and want to save them for the storm - want to try to solve this without spending hours on hold.
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I'm in Westchester also and without dial tone coming straight from FIOS box. Recording on FIOS tech support states there is an outage in the area. I hope I heard it wrong but it said they expect to be restored by 10/28/12 12:00 PM! Just in time for the hurricane...
Interestingly, interenet is working fine.
I'm waiting on for a tech on FIOS support.
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I'm also in Westchester. I was speaking on the phone a little before 6 pm and I kept hearing blank spaces - the way it sounds when the other person is getting another call on call waiting. Eventually, I lost the call and found that I had no dial tone.
The TV and internet were fine. I didn't even try to call a tech. I wasn't able the problem on line (this is my normal experience with the Verizon website), but I finally got a Live Chat open at about 7 pm. I decided to check the phone again before I started typing, and I found that the dial tone was back. The phone has continued to work since then.
I hope that the two of you have your service back as well. And I hope that everyone gets through the storm okay.
This is the first time in the 10 months or so that I've had FiOS that I've lost my phone. I did think it was funny that it happened a few days before the hurricane is due.
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I'm in Westchester county and I have been out since 10/27. Was told it was state wide. As of 12pm today I am still down, and my trouble ticket says 11/2 as time to resolution.
Not cool!
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I'm lucky - Everything is working so far for me in Northern Westchester, but who knows for how long? Hope you get your phone back way before 11/2. If it's any consolation, when I still had copper, I always found that repair estimates had nothing to do with reality.
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It appears that email is down has has been for over an hour. I'm in NY. Anyone else?