Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Reply
Contributor
salamy1990
Posts: 3
Registered: ‎04-07-2012
0 Kudos

Does Verizon still use actual wire/lines?

I am thinking about switching my home phone to Verizon from Comcast because whenever I lose electricity my phone doesn't work. (The backup battery from Comcast is useless.) Does Verizon still use old-fashioned, actual, physical phone wires? Or do they only use modems and battery backups for new subscribers?  Thank you.

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: Does Verizon still use actual wire/lines?

If FIOS is available in your area then there will be a battery backup giving you 6 hours of talk time. If its not available, then you will have a regular old fashion copper line. Check for FIOS availability here http://www22.verizon.com/home/shop/shopping.htm?CMP=BAC-SNTWTVZSHOP 

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Silver Contributor III
armond_in_nj
Posts: 760
Registered: ‎04-10-2012
0 Kudos

Re: Does Verizon still use actual wire/lines?

I had a FiOS package installed recently, and I requested that the existing POTS (copper or "old fashioned") phone line service remain in place.  Although this caused some confusion initially, the techs were able to sort things out and fulfill my request.  They ported my old VoIP line over to FiOS, added FiOS TV and Internet, and left the existing POTS line (used for incoming fax and outgoing home security) in place.  They also did an outstanding custom wiring job and equipment install.  Good work, Verizon.

Good viewing from "The Garden State"
... if someone helps, give "Kudos" ... when an answer works, mark that answer "Solved"

Verizon

  • Services
  • Shop
  • Support
  • Site Feedback
  • Announcements

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Bundles
  • Flex View

Account & Services

Email, News, & TV

  • Check Email
  • TV Listings