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Nickel Contributor
Tiara
Posts: 67
Registered: ‎01-12-2012
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Accepted Solution

FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

When I hit ok to launch on TV under settings a  Message comes up Error:   Data currently not available.  Please try again later.

This has been going on for the last 24 hours.  I live in zip code 08879 New Jersey.   Up until now I had no issues.

 

I can't access my phone messages, etc.

 

Any assistance would be appreciated.

 

Anybody else experiencing this issue?

Silver Contributor V
Silver Contributor V
tns
Posts: 1,757
Registered: ‎05-22-2010
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Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Can you access them from the website?  From your phone?

 

If its only on your TV try running the STB/DVR's Auto correct (Menu, customer support, In-home agent set-top box auto correction).

Nickel Contributor
Tiara
Posts: 67
Registered: ‎01-12-2012
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Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Tried the solutions you recommended still comes up with the same message.

Copper Contributor
BelTelMel
Posts: 23
Registered: ‎09-28-2008
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Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Same issue here for 2 full days now! I'm in Union County, NJ 07083.
Nickel Contributor
Tiara
Posts: 67
Registered: ‎01-12-2012
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Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Thanks for responding glad I'm not the only one experiencing this in New Jersey; it might have well been 2 days. I don't check it for a day or so sometimes. 

 

I do hope they fix this glitch.

Gold Contributor VII
Hubrisnxs
Posts: 5,105
Registered: ‎07-22-2009
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Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

try a different browser just in case.  i like google.com/chrome      sometimes the website acts funny with a particular browser.

Nickel Contributor
Tiara
Posts: 67
Registered: ‎01-12-2012
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Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

It's on the television setting not the internet. It must have a glitch in the system for the past 2 days.

Bronze Contributor II
Holly1
Posts: 171
Registered: ‎11-03-2009
Location: Baltimore County, Maryland
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Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Have the same error message in Baltimore County, Md.

Holly

Silver Contributor V
Silver Contributor V
tns
Posts: 1,757
Registered: ‎05-22-2010
0 Kudos

Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

Again to those with the problem

 

Does Voice mail work from either the phone or the internet site.  I.e is it the server that saves voice mail accessable at all or is it just not accesible from the STB/DVR's.

Nickel Contributor
Tiara
Posts: 67
Registered: ‎01-12-2012
0 Kudos

Re: FIOS DIGITAL VOICE ERROR MESSAGE PAST 24 HOURS

not accessible from TV set-top box. Internet not affected.

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