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Copper Contributor
carolynd1
Posts: 27
Registered: ‎08-16-2011
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Fios battery

[ Edited ]

I don't know if I'm asking this in the right place or not, but this morning I was in my garage and heard a beep.  I looked at the box on the wall for my fios and it said battery needs to be replaced.  What kind of battery do I need.  I don't want to lose my service, tomorrow is the superbowl and I'm having people over.  I need television.  Help!

 

OK, now that I'm no longer in panic mode I realized as long as I have electricity I will have service and I also found the site from

verizon to order a new battery.

 

OH well, dumb question of the day

Nickel Contributor
Roadking10453
Posts: 74
Registered: ‎01-18-2012
Device: too many for 20 char
Plan: triple play 25/25
Location: The Great State of Texas
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Re: Fios battery

and FYI, the battery backup is only for the phone anyway in the event of a power outage so you can still get 911 service. it won't do any good for the intenet or TV...which if you were in backup mode you'd have no commercial power in the house anyway so the TV isn't gonna work :smileywink:

Copper Contributor
manhattanNYC
Posts: 10
Registered: ‎02-04-2012
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Re: Fios battery

i HAVE FIOS TV SINCE 2008, MY FIOS  BATTERY WAS REPLACED LAST YEAR, IT MAY BE DISTRIBLE YOUR TV, CALL FOR BATTERY REPLACE AS SOON AS POSSIBLE..

Copper Contributor
manhattanNYC
Posts: 10
Registered: ‎02-04-2012
0 Kudos

Re: Fios battery

Call c/s now,they open 24/7,the battery is free for replacement

Copper Contributor
FiOS_FiOS
Posts: 19
Registered: ‎08-24-2011
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Re: Fios battery

FYI, the battery replacement has a 1yr warranty from the installation date, after that period ends unless you signed up for "Expert Care" service (which covers the battery for life or until you close the account) the battery will need to be replaced at your own expense

Gold Contributor VII
Hubrisnxs
Posts: 5,105
Registered: ‎07-22-2009
0 Kudos

Re: Fios battery

The cheapest I've found them is at amazon.com 12v 7.2ah sealed lead acid battery. F2 connector
Copper Contributor
manhattanNYC
Posts: 10
Registered: ‎02-04-2012
0 Kudos

Re: Fios battery

I opened FiOs on Oct. 2008, replaced free battery  on April 2011, It is free, Call C/s Verizon FiOs do not waste money.

Copper Contributor
manhattanNYC
Posts: 10
Registered: ‎02-04-2012
0 Kudos

Re: Fios battery

I did not see any policy is 1 year, it is the problem of the equitment of FiOs , why should you pay for?

Copper Contributor
manhattanNYC
Posts: 10
Registered: ‎02-04-2012
0 Kudos

Re: Fios battery

For example, the set top box is not working, do you pay for replacement?, battery is same.

free call c/s

Gold Contributor VII
Hubrisnxs
Posts: 5,105
Registered: ‎07-22-2009
0 Kudos

Re: Fios battery

It's in Terms of Service

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