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08-24-2011 08:05 AM
If you are having an issue with your Verizon service, you can use the Verizon Troubleshooter to report and try to fix issues with your Verizon phone service, as well as to schedule a repair. You can access the Troubleshooter here: http://www.verizon.com/repair. You can also find other tools on our Residential Support page that may help you diagnose your issue: http://www22.verizon.com/residentialhelp/.
05-30-2013 03:08 PM
It looks like your issue may require a Verizon technician's assistance. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent