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hk2
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hk2
Posts: 2
Registered: ‎12-31-2012
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How can I get the call history for a land line?

How can I get the call history for a land line?

Silver Contributor V
Silver Contributor V
tns
Posts: 1,757
Registered: ‎05-22-2010
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Re: How can I get the call history for a land line?

[ Edited ]

Remember your talking to peers here.

 

Some of the services support one you can acces and some do not.  FIOS Digital Voice and Freedom essentials both have one.  The one for essentials only supports in coming I think, and FDV supports both.  Both wrap and some number, I think 99.

 

Old paper bills used to record such, but haven't seen them on bills in a long time.

 

If you absolutely need one for some reason, and none of the options I mentioned works for you, try contacting verizon during normal hours (billing department might be needed) at one of the http://www22.verizon.com/content/contactus/ options

Gold Contributor VII
Justin
Posts: 4,813
Registered: ‎08-05-2008
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Re: How can I get the call history for a land line?

I have FiOS Digital Voice, and I can easily see the last 200 calls, in and out. Note that I have covered all phone numbers in the following screens.

 

Image 623.jpg

 

Just mouse over My Verizon at the top and then click on "Check My Voicemails" (not intuitive I know, but that will take you to the Digital Voice screen where you can view both voicemails and your call list, as well as change your Digital Voice settings). This will take you to:

 

Image 622.jpg

 

Here is the Digital Voice screen. For some reason it defaults to Missed Calls for me, not sure if it does for evrybody, but once you click on any of the links to go to the call list you can change what calls you are seeing.

 

Image 621.jpg

 

Change the View Status pulldown to All, and you will see up to the last 200 calls in and out (10 calls per page, up to 20 pages). If you use Voicemail (I don't) you can check those here also.

 

Hope this helps.

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

hk2
Contributor
hk2
Posts: 2
Registered: ‎12-31-2012
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Re: How can I get the call history for a land line?

[ Edited ]

Justin, I have Freedom Essentials and the links you show are not available to me. Thanks for your time & effort.

Silver Contributor V
Silver Contributor V
tns
Posts: 1,757
Registered: ‎05-22-2010
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Re: How can I get the call history for a land line?

[ Edited ]

You can use Verizon Call Assistant (VCA).  Sorry I don't remember the url.  Should be able to find it somewhere under your services but since they change the Verizon website, I have more trouble finding things, especially if they don't apply to my account.

 

Update:  this may be the url https://www22.verizon.com/callassistant/

 

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