Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  
  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

Reply
hk2
Contributor
hk2
Posts: 2
Registered: ‎12-31-2012
0 Kudos

How can I get the call history for a land line?

How can I get the call history for a land line?

Silver Contributor V
Silver Contributor V
tns
Posts: 1,757
Registered: ‎05-22-2010
0 Kudos

Re: How can I get the call history for a land line?

[ Edited ]

Remember your talking to peers here.

 

Some of the services support one you can acces and some do not.  FIOS Digital Voice and Freedom essentials both have one.  The one for essentials only supports in coming I think, and FDV supports both.  Both wrap and some number, I think 99.

 

Old paper bills used to record such, but haven't seen them on bills in a long time.

 

If you absolutely need one for some reason, and none of the options I mentioned works for you, try contacting verizon during normal hours (billing department might be needed) at one of the http://www22.verizon.com/content/contactus/ options

MVP
Justin
Posts: 4,890
Registered: ‎08-05-2008
0 Kudos

Re: How can I get the call history for a land line?

I have FiOS Digital Voice, and I can easily see the last 200 calls, in and out. Note that I have covered all phone numbers in the following screens.

 

Image 623.jpg

 

Just mouse over My Verizon at the top and then click on "Check My Voicemails" (not intuitive I know, but that will take you to the Digital Voice screen where you can view both voicemails and your call list, as well as change your Digital Voice settings). This will take you to:

 

Image 622.jpg

 

Here is the Digital Voice screen. For some reason it defaults to Missed Calls for me, not sure if it does for evrybody, but once you click on any of the links to go to the call list you can change what calls you are seeing.

 

Image 621.jpg

 

Change the View Status pulldown to All, and you will see up to the last 200 calls in and out (10 calls per page, up to 20 pages). If you use Voicemail (I don't) you can check those here also.

 

Hope this helps.

 

__________________________________
Justin
FiOS TV, 25/25 Internet, and Digital Voice user
QIP7232, QIP7100-P2, IMG 1.9.1
Keller, TX 76248

hk2
Contributor
hk2
Posts: 2
Registered: ‎12-31-2012
0 Kudos

Re: How can I get the call history for a land line?

[ Edited ]

Justin, I have Freedom Essentials and the links you show are not available to me. Thanks for your time & effort.

Silver Contributor V
Silver Contributor V
tns
Posts: 1,757
Registered: ‎05-22-2010
0 Kudos

Re: How can I get the call history for a land line?

[ Edited ]

You can use Verizon Call Assistant (VCA).  Sorry I don't remember the url.  Should be able to find it somewhere under your services but since they change the Verizon website, I have more trouble finding things, especially if they don't apply to my account.

 

Update:  this may be the url https://www22.verizon.com/callassistant/

 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411