I can only listen to the FIOS digital voice mails on my computer with IE, but not Firefox.
ret2000
Enthusiast - Level 2

Plays okay using IE with Windows Media Player.  Won't play using Firefox with WMP.

Tested WMP on Firefox.  Works okay.  Anyone have a solution?

Thank you.

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Re: I can only listen to the FIOS digital voice mails on my computer with IE, but not Firefox.
Shamika_VZ
Contributor - Level 3

Hello,

Below is a link to the User Guide and the PC System Requirements. If you still need assistance, please send me a PM.

https://www36.verizon.com/fiosvoice/userguide/User_Guide.pdf

Operating System – Microsoft® Windows® 2000/2003, XP, Vista;

MAC System: MAC OS X, Version 10.5.2

Browser – Internet Explorer® 6.0 or above, Firefox 3.0 or Safari

3.1 or above

Plug-ins – Macromedia Flash Plug-in® 7.0

Screen Resolution – 800 x 600 or greater

Shamika_Vz
Verizon Support


Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.


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Re: I can only listen to the FIOS digital voice mails on my computer with IE, but not Firefox.
turbond2
Newbie

hello,

Does Verizon Digital Voice support Windows 7? Seems like a silly question but it's not mentioned in the user guide as a supported OS.

Does Verizon Digital Voice support Flash in versions other than Macromedia Flash Plug-in® 7.0? Seems like a silly question but Macromedia no longer exists and merged with Adobe years ago.

My PC seems to meet these minium requirements for Verizon Digital Voice (text in red below). Is the configuration listed below supported with Verizon Digital Voiceor not :

  • Operating System – Microsoft® Windows® 2000/2003, XP, Vista; MAC System: MAC OS X, Version 10.5.2 (Windows 7, 32 bit)
  • Browser – Internet Explorer® 6.0 or above, Firefox 3.0 or Safari 3.1 or above (Firefox 8.0 - 7.0 & 7.01 didn't work either)
  • Plug-ins – Macromedia Flash Plug-in® 7.0 (Adobe Shockwave Flash Player 11.1.102.55)
  • Screen Resolution – 800 x 600 or greater  (1680x1050)

Regards,

Neil


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