Increase in telemarketer calls after switching to FIOS phone service
kdfdawg
Newbie

I recently switched over to the FIOS triple play. In the 3 1/2 weeks since the switch, i've been seeing a HUGE increase in the number of telemarketing calls.... did verizon sell my number to telemarketers?!?!?!?!? anyone else having this issue??

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Re: Increase in telemarketer calls after switching to FIOS phone service
Anthony_VZ
Master - Level 3

You can read our full privacy policy at http://www22.verizon.com/privacy/?CMP=DMC-CV090332. You would benefit from having your number unpublished. Any marketing organizations can access public records or new additions to get numbers to add to their calling lists.

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Re: Increase in telemarketer calls after switching to FIOS phone service
East2
Newbie

YES!!!!  We also have the triple play with Fios digital voice now for 4 months and it seems to get worse every week.  The digital voice options allow you to block 'anonymous calls' and only ten specific numbers.  We have dozens and many of them call from three or four different lines.   Our number has always been unpublished and we did not have a telemarketing problem with our other carrier like this.  We also recently switched to a Verizon family wireless plan and now the calls are starting to come in on my cell phone.  Hope there will be a solution for this that does not include another monthly fee!

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Re: Increase in telemarketer calls after switching to FIOS phone service
acraftylady
Specialist - Level 2

If the calls are not exempt for the do not call list then you need to report them.  Mary

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Re: Increase in telemarketer calls after switching to FIOS phone service
Apgal
Newbie

We switched last week and have been getting 8 to 10 calls a day since...AWFUL ! Fortunately , we did not disconnect our Vonage account...FIOS can keep their stupid few dollars for the triple play package..it is not worth all the telemarketing calls ! Verizon made 70 billion dollars last year ...guessing 69 billion was from selling our phone numbers to telemarketers ! If you have been victimized by FIOS, call Bob {edited for privacy} at Verizon headquaters in {edited for privacy} ...preferably at dinner time:>) {edited for privacy}

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Re: Increase in telemarketer calls after switching to FIOS phone service
acraftylady
Specialist - Level 2
Companies can sell your name all they want but if you are on the do not call list then they are in violation and need to be reported unless it's companies exempt from the list like charities. Mary
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Re: Increase in telemarketer calls after switching to FIOS phone service
SoCal_2012
Newbie

I pay the extra $3 or so a month for my number not to be listed by Verizon, yet I'm in the same position as those who haven't paid for this service.  We get 10-20 calls per week from credit card agencies, gov't pollers, and other random telemarketers.  We're on the verge of canceling the land-line because we cannot get privacy, even after we pay Verizon to protect us.  What a shame.



@Anthony_VZ wrote:

You can read our full privacy policy at http://www22.verizon.com/privacy/?CMP=DMC-CV090332. You would benefit from having your number unpublished. Any marketing organizations can access public records or new additions to get numbers to add to their calling lists.


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Re: Increase in telemarketer calls after switching to FIOS phone service
abi403
Newbie

this is happening to me too!! i have had the same number for 13 years. I switched to verizon from t-mobile and kept my number. All of a sudden i'm getting 2-3 telemarketer calls a day. I seriously doubt it is because it is a public number because i've had the number for THIRTEEN YEARS!! little bit too coincidental, verizon, that this should happen immediately after i switch to your company. quit selling numbers.

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Re: Increase in telemarketer calls after switching to FIOS phone service
Healz
Enthusiast - Level 2

I also have been getting allot of spam calls since signing up with verizon. I have the same number for 35 years and i am on the DO NOT CALL list since its inception. This is ridiculious that I have to get these call because Im a verizon customer.

I put the numbers on the block list what happens after 10 numbers?

Verizon should have a central do not call list for compliants or do you guys profit from these robocalls?

Why has this happened since I became a customer of yours?

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Re: Increase in telemarketer calls after switching to FIOS phone service
Hubrisnxs
Legend

I have seen this number posted on the message boards before. it still works today. 

Opt out of verizon marketing
English Consumer - 866 483-9700

You should also go to www.verizon.com/privacy and opt out of all the marketing that they have.  

How to Limit the Sharing and Use of Your Information

Your Choices

  • Customer Information:

    You may choose to opt out of the sharing of specific customer information, within the Verizon family of companies for certain marketing purposes.
    Read more

  • Telemarketing:

    You may request to be removed from the Verizon telemarketing lists at any time.
    Read more

  • Marketing Email, Postal Mail and Door-to-Door Calls:

    You may opt out of receiving marketing-related emails, text messages, or postal mailings or prevent door-to-door marketing.
    Read more

  • Information Used for Online Advertising:

    You have choices about whether certain information collected on websites, including Verizon's, is used to customize advertising based on predictions generated from your visits over time and across different websites.
    Read more

  • Wireless Location Services:

    Verizon Wireless services that use mobile device location data provide you with notice about the collection and use of this data as well as choices about whether specific location-tracking features available on your phone are turned on.
    Read more

  • FiOS TV Services:

    Specific cable-related privacy protections apply to Verizon's FiOS TV subscribers.
    Read more

  • Geographic and Relevant Mobile Advertising:

    Verizon wireline Internet access customers may opt-out of participating in certain geographically-based advertising programs. Verizon Wireless Internet customers may opt-out of participating in relevant mobile advertising programs.
    Read more

  • Business and Marketing Reports:

    Verizon Wireless customers may opt-out of allowing Verizon Wireless to use their information to create aggregated business and marketing reports.
    Read more

  • Parental Controls:

    Age-based content controls are available for parents of Verizon's Internet, Wireless and TV services.
    Read more

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