02-09-2011 04:38 AM
I discovered the reason there's been no phone spam at my house: No service! Checked the box outside, no dial tone there, either. Called my house from a cell, got "We are unable to complete your call." So, Verizon must know about the problem even though the web site says there's no network problem. What I want to know is, since they know about the problem, when will it be fixed?
02-09-2011 04:52 AM
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please contact our customer service team via live chat or email at:
http://www.verizon.com/contactus
02-09-2011 05:26 AM - edited 02-09-2011 05:38 AM
Thanks for insinuating that I haven't paid my bill. I thought it would be helpful to know if other people in the area were having the same trouble. Right now I feel like this is my punishment for telling the salespeople who call every day that I don't want FIOS.
BTW, they blew me off on the live chat, referring me to an 800 number right at the beginning.
02-10-2011 03:20 AM
Well, it got fixed for a couple of hours. Out again. Great fix. Any suggestions?
02-13-2011 03:36 PM