My caller ID isn't working and neither is the caller answering feature. No phone number shows and the answering service doesn't answer; therefore I have no idea who has called and if they have left a messge.
Welcome to the forums. You're talking to other customers/users here. Your issue looks like you need to talk to Verizon. Click here to contact them:
http://www.verizon.com/support/residential/contact-us/index.htm
Good Luck.
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