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No Service for 3 days?
Kim531
Newbie
‎05-03-2011 08:46 AM

I tried using my phone last night and did not have a dial tone.  When I called Verizon for service I was told my phone line will not be available until late Thursday evening.  It seems a lot of people have the same problem.  My question is this......... Since we were not able to use our phones will those days be deducted from our bill?  Thank you, Kim

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Re: No Service for 3 days?
Skorzeny
Newbie
‎05-03-2011 07:13 PM

Where do you live? I am having the same problem in Maryland. 

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Re: No Service for 3 days?
Kim531
Newbie
‎05-04-2011 05:03 AM

I live in Windsor, PA.  Sorry I didn't put that in my last message.

I just spoke with Verizon and was informed whenever there is a phone outage for more than 24 hours my account will be credited for that amount of time.

My question has been answered.

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