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Contributor
markl128
Posts: 1
Registered: ‎08-29-2011

Outage Map

Why can't Verizon provide a map or a listing of outages in an area by zip code?  My area has no phone service. I put in a request for repair yesterday and they scheduled me for Thursday, 1 September.  I would like to know if it is my problem or a network problem.  A few weeks ago this same thing occurred and it turned out to be a network problem even though the trouble shooter claimed it was inside the house.  I was without service for 3 days and so was the neighborhood.

Employee
Anthony_VZ
Posts: 3,220
Registered: ‎02-24-2011
0 Kudos

Re: Outage Map

Thats a great idea! This would be a perfect candidate for the Verizon Idea Exchange. Please search on the idea exchange and cast your vote. There may be another member who made the same suggestion. If not, please add a new idea so your fellow community members can comment and vote on your suggestion. http://forums.verizon.com/t5/Verizon-Idea-Exchange/ct-p/ideaexchange . The Verizon Idea Exchange is there for you to submit your ideas and suggestions to Verizon so that we can consider them as we innovate our products and services.

Anthony_VZ

**If someones post has helped you, please acknowledge their assistance by clicking the red thumbs up button to give them Kudos. If you are the original poster and any response gave you your answer, please mark the post that had the answer as the solution**

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or plan

Contributor
Irate
Posts: 5
Registered: ‎08-28-2011

Re: Outage Map

Does this idea actually require a vote from the community?

 

Obviously, this is the very least Verizon should do to help those of us frustrated by the lack of phone service.

 

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