Having lived here for 45 years, I feel like I'm in a third-world nation as my connectivity through Verizon is deplorable and now the service has gotten worse than I've ever seen it. Due to the ancient copper lines I can get no services other than basic phone and twice or three times each year (over the last 3 decades) the line goes dead, as it is right now. I have actually purchased a telephone repairman buttset just to test the interface but it's always their network panel down the road. Thank goodness for my AT&T cell phone!
I used to get a real person when I called for help and they always fixed it with a quick wiggle to the old analog module, but now I get no assurance that any human presence is available and now I'm supposed to wait for days for them to affect another temporary repair to their functionally obsolete wiring. I may have to launch a website over this. I'll bet I can make them as miserable as they're making me. 
My kids only have cell phones, and maybe they're right. 
