Replacement Battery - Connecting Wire

[Chris2113]

Hi,  I ordered a new repalcement battery and it came without the connecting wire.  I do not believe the old battery allowed me to remove the cable and now I cannot connect the new one.  I now have a ticket opened which I do not think I need.  I just need the wire to connect the battery to the wall unit.

Anyone else have this issue?

Thanks,
Chris

[manhattanNYC1]

very easy, remove the cable and put the new battery in, just 123 easy

[_dot]

manhattan, chris21 said  " I do not believe the old battery allowed me to remove the cable", so maybe not so easy as 123

chris21, sorry , i've never had to replace battery , but it would seem that u could cut the old cable as close to battery as possible, then  get two connectors from the shack that fit the new battery  terminals,  and hook them up to the cable u cut from old battery

[_dot]

so what does it take to make a battery backup unit fail? does one 8hour  power outage during which you yackitty yack all 8 hours cause it to fail?

[manhattanNYC1]

just take out the old battery from the wall  box, you will see the cable  connector, you will know how to to do it.

[Chris2113]

Thanks Madscanner,

The wire on the top of the old battery could not be removed.  It was attached. I read about some people prying it off with a screwdriver.    I should have done that.

Thans for the responses all.