Customers With Disabilities
  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle


    About FiOS

    FiOS Internet

    FiOS TV

    FiOS Digital Voice


    High Speed Internet (DSL)


    Home Phone

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of FiOS. Explore FiOS Lounge today.

    FiOS Lounge





Posts: 1
Registered: ‎06-22-2009
0 Kudos

Retrieving Voicemail

Is there a number that you can directly dial to retrieve voicemail messages on the landline voicemail? Meaning like, on a cell phone, to retrieve voicemail messages I could dial *86 and it will connect me to retrieve my voicemail messages.  Is there a number like that I can dial on the landline?
Nickel Contributor
Posts: 55
Registered: ‎02-26-2009
Device: Moto Q 9C

Re: Retrieving Voicemail

Verizon's tech support voice portal systems have a feature that provides you your voice mail access number.



If you are have plain old telephone service:

- Call 1-800-Verizon.

- Confirming your telephone number.

- Say "Tech Support"

- Say "Telephone Service" 

- Say "Voice Mail"

- Confirm  (YES) Voice Mail Problem

- Say "forgot my access number"


The system will then provide you with your access number.


If you are a Fios Customer:

- Call 1-800-Verizon.

- Confirming your telephone number.

- Say "Tech Support"

- Say "NO" to .com questions.

- Say "Phone"

- Say "Voicemail"


The system will then provide you with your access number.



Please let me know if this does not work or if you have further questions.

Verizon Telecom
Vz Voice Portals & Connection Wizard

Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

Silver Contributor I
Posts: 412
Registered: ‎05-01-2009
0 Kudos

Re: Retrieving Voicemail

[ Edited ]
You also have the ability to retrieve your Voicemail by calling your number from an outside line and then pressing * when the recording begins.
Message Edited by BrianMcD on 06-22-2009 10:11 PM
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it.
If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

My Verizon

Support Tools

Watch FiOS


  • Visual 411