Home Phone (Landline or Digital Voice)

[#1]

How can I get Verizon to stop billing me for services I cancelled? I've written to the General Correspondence address. I've  talked to Customer Service and they agreed to correct their records. But the invoices continue.

[#2]

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly (by email, private message in the Forums and/or the billing telephone number on your Verizon account) for more information or to help you resolve your issue.

[#3]

Verizon support is in receipt of this issue. We will send you a PM to gather additional information.


Thanks,

Tonya D.

Notice: Content posted by Verizon employees is meant to be informational and does not supersede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.

[#4]

Thanks. I hope they do. I'll be super ticked off if Verizon filse an adverse report with a credit bureau.