Customers With Disabilities
  • Shop

    Order Services

    See All Plans & Bundles

    Special Deals



    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Suspend My Service

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support

    Community help





    Search Support

    Connect with us

    Verizon on Facebook Verizon on Twitter Verizon on Google Plus Verizon on YouTube

  • Watch Fios

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites
    and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

    News & Lifestyle

    Have a laugh, learn a trick and discover the awesomeness of Fios. Explore Fios Lounge today.

    Fios Lounge





Posts: 1
Registered: ‎02-02-2011
0 Kudos

Unblock my private

I have been trying to make out going calls and if there are places that do not accept a private number it is a pain.  I have tried *87 but it doesn't help.


Does anyone know how to shut the private off permanently on a phone



Silver Contributor IV
Posts: 1,777
Registered: ‎05-14-2009
0 Kudos

Re: Unblock my private

You do not indicate if you have FIOS Landline or Digital Voice.  


Check out this link:

Posts: 5
Registered: ‎02-06-2011
0 Kudos

Re: Unblock my private

I am wondering, about our new service. The telephone does not ring on incoming calls. Is it possible that we still have the old line which allows making telephone calls. Where would the call be going if NOT digital? We had FiOS installed on Thursday (Virginia) and calls coming in are all going (eventually) to voice mail box, none to the actual equipment connected to same line.

Silver Contributor IV
Posts: 1,777
Registered: ‎05-14-2009
0 Kudos

Re: Unblock my private

You are going to need to call them.  Doesn't make sense the Tech would leave without verifying all is working.


Call 888-553-1555





My Verizon

  • Check Email
  • Add or Change Services
  • Suspend My Service
  • Renew Your Contract
  • Manage Services
  • Announcements

Support Tools

Watch Fios


  • Visual 411