Customers With Disabilities
Reply
Contributor
bpiscioneri
Posts: 1
Registered: ‎02-02-2011
0 Kudos

Unblock my private

I have been trying to make out going calls and if there are places that do not accept a private number it is a pain.  I have tried *87 but it doesn't help.

 

Does anyone know how to shut the private off permanently on a phone

 

 

Silver Contributor IV
jumpin68ny
Posts: 1,763
Registered: ‎05-14-2009
0 Kudos

Re: Unblock my private

You do not indicate if you have FIOS Landline or Digital Voice.  

 

Check out this link:

 

http://www22.verizon.com/ResidentialHelp/Phone/General+Support/FiOS+Voice+Service/ad/121194.htm

Contributor
BoBraxton
Posts: 5
Registered: ‎02-06-2011
0 Kudos

Re: Unblock my private

I am wondering, about our new service. The telephone does not ring on incoming calls. Is it possible that we still have the old line which allows making telephone calls. Where would the call be going if NOT digital? We had FiOS installed on Thursday (Virginia) and calls coming in are all going (eventually) to voice mail box, none to the actual equipment connected to same line.

Silver Contributor IV
jumpin68ny
Posts: 1,763
Registered: ‎05-14-2009
0 Kudos

Re: Unblock my private

You are going to need to call them.  Doesn't make sense the Tech would leave without verifying all is working.

 

Call 888-553-1555

 

Jim

 

 

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Deals

Account & Services

Email, News & TV

  • Check Email
  • Announcements

Support Tools