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What gives with the absolutely pathetic decrepit non-existant serviec?
worthlesservice
Newbie
‎02-15-2012 07:10 PM

I was to have my home phone and internet service activated on 2/7.  It has been a nightmare!  No one helps me!  Your service is terrible!  I am filing a complaint with the PA Consumer Advocate Office.

{edited for privacy}

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Re: What gives with the absolutely pathetic decrepit non-existant serviec?
ElizabethS
Moderator Emeritus
‎02-15-2012 07:35 PM

Have you called to see why it was not installed, and whether they have scheduled a new service date?

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Re: What gives with the absolutely pathetic decrepit non-existant serviec?
worthlesservice
Newbie
‎02-16-2012 04:09 AM

I've been calling and I get no help.  This is very frustrating.  I will be talking to the PA Consumer Advocate today.

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Re: What gives with the absolutely pathetic decrepit non-existant serviec?
KH-OrnEsh1
Moderator Emeritus
‎02-16-2012 05:24 AM

I'm sorry you are having difficulty. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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