Customers With Disabilities

    Verizon Business Sites

  • Services  

    Order Services

    See All Plans & Bundles

    Special Deals

    Moving Made Easy


    Current Customers

    Add or Change Services

    Renew or Change Bundle

    Find out which Verizon services are available at your address.

  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411



    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice


    My Rewards+

    Manage My Rewards+

    Refer a Friend




  • Support  

    Community help





  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies



    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.






    See what's Trending!

Posts: 1
Registered: ‎10-07-2010
0 Kudos

buzzing noise

There is a buzzing noise on the phone when in use.  What can I do in my house to correct since Verizon said that the line to my house work fine?

Gold Contributor I
Posts: 1,788
Registered: ‎05-27-2010
Plan: Prime HD 50/25
Location: South Central, PA
0 Kudos

Re: buzzing noise

Does this occur on all phones in the house or just one?  Please describe the phone setup you have in the house.

Silver Contributor I
Posts: 402
Registered: ‎07-07-2010
0 Kudos

Re: buzzing noise

[ Edited ]

What you are hearing is called power line hum. There are several possible causes.


1. The most likely cause is that the AC power adapter for the phone is bad. If you have another phone, try it in place of the one with the buzzing.


2. Have you recently had any electrical work done? That could be power line interference. It can come from many sources, like anything with a motor (ac,fan,dishwasher,etc...), a flourescent light, even a crt style tv. Trace the phone wire and see if it comes close to any ac lines (if you can). If it does, try moving it, even if slightly.


Posts: 7
Registered: ‎10-02-2010
0 Kudos

Re: buzzing noise

[ Edited ]

Check your network interface device (NID) outside the house where the line connects.  You need an old fashioned phone that runs off the power in the line.  If that is buzzing, the problem is outside the house, which means it is Verizon's problem.  Sometime the customer svc rep will test the line, but can't really tell the diff.  If you tell them it is at the NID, it is their problem and they have to come fix it.  However, I caution you.  I asked them to fix this same problem. 

Posts: 2
Registered: ‎11-10-2010
0 Kudos

Re: buzzing noise

I'm having the same problem.  It's on all phones in the house, corded and cordless, and at the NID.  It's so bad the phone is barely usable.  Had a tech come out a couple weeks ago who said there was water getting into the line, and the buzzing sound was a little better after whatever he did, though still very noticable.  Now it's terrible again and I hope they can figure out the problem when they come out this time.

Posts: 2
Registered: ‎11-10-2010
0 Kudos

Re: buzzing noise

Verizon replaced the F2 pair, whatever that is, and that seems to have solved the problem.


My Verizon

Support Tools

Watch FiOS


  • Visual 411