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call block
nevtam25
Newbie
‎03-08-2015 03:25 PM
I have call block on my phone. I blocked a number yesterday and they still was able to call me, WHY?
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Re: call block
Verizon_Support
Customer Service Rep
‎03-10-2015 02:36 PM

The number you were requesting to block, was it a business, residence, cell phone??

The call block service cannot guarantee a block on businesses or cell phones, that's why we ask for clarification?

~Jess

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Re: call block
LadyTay1
Enthusiast - Level 3
‎04-17-2015 06:38 AM

I have blocked anonymous/private callers. I received two calls about a day apart. The CID was unavaiable/unknown number. Why wasn't this number blocked? 

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Re: call block
tns2
Community Leader
Community Leader
‎04-17-2015 08:17 AM

REgrettably this is not how this option works.  I.e it works if they have proper callerid and choice to block it.  This is not what any of the spammers are doing.

http://www.verizon.com/support/residential/phone/homephone/calling+features/anonymous+call+rejection...

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Re: call block
LadyTay1
Enthusiast - Level 3
‎04-20-2015 04:17 AM

Thank you very much for taking the time to give me this information. I appreciate it. Have a great day. 

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