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Contributor
yudi
Posts: 1
Registered: ‎01-14-2012

Re: Family hates 1.9 - how can we get old version back?

I hate it too. Now, when I flip channels I am forced to see the channel info (name. number, program description) before I can just  view the program. 

Bronze Contributor II
ekem015
Posts: 371
Registered: ‎12-15-2009
Location: MA

Re: Family hates 1.9 - how can we get old version back?

On the flip side, people were complaining for months that OTHER markets were getting it and the MA market wasn't, and that they were going to switch to another provider UNLESS Verizon pushed the upgrade.

 

Also, I live in MA and got the upgrade this week. I haven't had any problems with it. I have one older non-7000 series STB that can't handle the HD graphics and can't do the faster scroll speed, but that's not a huge problem.

 

The "contrast" issues you speak of are certainly well-documented, but I have four HD TV's and have zero problem reading any of the text. But I can imagine if you have an analog/CRT TV, the graphics would probably look pretty bad.

 

But that's the fault of you having an ancient TV (basically any TV made after 2004 is going to be HD), not Verizon's fault. Why should they keep waiting for their customers to upgrade their equipment?

Nickel Contributor
hracer
Posts: 90
Registered: ‎04-09-2011

Re: Family hates 1.9 - how can we get old version back?

People will always complain about something. People are never satisfied. Here is some good info regarding the guide 1.9 that may help you understand the changes

 

http://www.engadget.com/2011/09/07/verizon-fios-hd-dvr-review-1-9/

Contributor
Marshvegas
Posts: 1
Registered: ‎01-16-2012

Re: Family hates 1.9 - how can we get old version back?

To be honest, it sounds like you are a Verizon employee.

Copper Contributor
nk1234
Posts: 11
Registered: ‎01-11-2012
0 Kudos

Re: Family hates 1.9 - how can we get old version back?


hracer wrote:

People will always complain about something. People are never satisfied. Here is some good info regarding the guide 1.9 that may help you understand the changes

 

http://www.engadget.com/2011/09/07/verizon-fios-hd-dvr-review-1-9/



I wasn't complaining before, and was totally satisfied.  That's why I have a problem now.

Thought I stated that clearly in the original post.  Did you not understand it?

Nickel Contributor
hracer
Posts: 90
Registered: ‎04-09-2011
0 Kudos

Re: Family hates 1.9 - how can we get old version back?

I  understand what you posted. I was not referring it directly at you. I was referring to consumers in gerneral. I hope the link helps others regarding the new guide.

Bronze Contributor II
questioning
Posts: 435
Registered: ‎10-05-2011
0 Kudos

Re: Family hates 1.9 - how can we get old version back?

[ Edited ]

ekeim 015 writes:

"The "contrast" issues you speak of are certainly well-documented, but I have four HD TV's and have zero problem reading any of the text. But I can imagine if you have an analog/CRT TV, the graphics would probably look pretty bad....But that's the fault of you having an ancient TV (basically any TV made after 2004 is going to be HD), not Verizon's fault. Why should they keep waiting for their customers to upgrade their equipment?"

Bingo!  That's expressly what I've been saying all along.  I had kept an old analog TV that I purchased in 2005 and the graphics were awful to read being hard on my eyes and with the colors bleeding into each other but as soon as I replaced it with an HDTV, that solved the problem and I figured out that solution when I started coming here and saw a photo of how it looked on someone else's HDTV.  On a flatscreen TV, the guide is no issue at all for me and flatscreens are not expensive anymore, particularly if you can afford Fios. 

 

This particular solution to the problem has been posted many times to the point of exhaustion.

 

And no, that is *not* a Verizon issue but the fact that a flatscreen is really needed should have been communicated.

 

I just don't understand why this continues to be such an ongoing issue.  I knew that the complaints would flare up once again for other  customers in MA (not all of course) once their wish for receiving the IMG upgrade was granted and I do not mean this in a sarcastic way.   There is really nothing more to say.

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