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Contributor
Janssoner
Posts: 6
Registered: ‎02-15-2012
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Re: Pixelation/skips in DVR recordings

Add me to list of problems with 1.9.  Only on my 7232. It it has gotten to the point where I have stopped recording because even live TV is pixelated when I am recording something else. We have 3 other DVRs with no problems since 1.9.  I don't even try calling because I have done all (unplug, etc), am just waiting for new upgrade.  I am a software developer so it is frustrating when you know it has to be software since there was absolutely no problems before 1.9.  Just fix the program or give me back the previous version!!!!

Employee
Malcolm_Stanley
Posts: 102
Registered: ‎08-04-2011
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Re: Pixelation/skips in DVR recordings


Janssoner wrote:

Add me to list of problems with 1.9.  Only on my 7232. It it has gotten to the point where I have stopped recording because even live TV is pixelated when I am recording something else. We have 3 other DVRs with no problems since 1.9.  I don't even try calling because I have done all (unplug, etc), am just waiting for new upgrade.  I am a software developer so it is frustrating when you know it has to be software since there was absolutely no problems before 1.9.  Just fix the program or give me back the previous version!!!!


 

 

what are the other DVRs?

Contributor
Janssoner
Posts: 6
Registered: ‎02-15-2012
0 Kudos

Re: Pixelation/skips in DVR recordings

[ Edited ]

Not 100% sure. Was the standard one about a year ago. I think the 7200.

Contributor
Janssoner
Posts: 6
Registered: ‎02-15-2012
0 Kudos

Re: Pixelation/skips in DVR recordings

I checked when I got home, 7216.
Nickel Contributor
NNard
Posts: 50
Registered: ‎01-04-2011
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Re: Pixelation/skips in DVR recordings

Malcolm - Any updates on this issue?

Employee
Malcolm_Stanley
Posts: 102
Registered: ‎08-04-2011
0 Kudos

Re: Pixelation/skips in DVR recordings

we hope to be able to provide an update which will  address this issue but I cannot confirm the timing of it yet as the software is still being finalized.

Contributor
dantecooks
Posts: 1
Registered: ‎04-12-2012
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Re: Pixelation/skips in DVR recordings

I have a new install march 21st 2012 my dvr simply sucks they told me 1st it was high def cables changed them, second replace coaxle cables replaced didnt fix it, did every possible reboot ,reload set top box and still dvr recordings simply suck  looks like only thing to do is toss it out the window . Does anyone else feel like theres will never work right?

Contributor
jctTexas
Posts: 8
Registered: ‎12-30-2011
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Re: Pixelation/skips in DVR recordings

I am having the same problems everyone else describes:  Video playback pixelation/freezing.  I also notice that the box is very slow to respond to commands from the remote control. 

 

My box is a 7232.

Copper Contributor
Soupy
Posts: 35
Registered: ‎07-27-2010
Device: Fios Internet
Location: Foxboro, MA
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Re: Pixelation/skips in DVR recordings

    Same here have both a 7232/p2 and 7216 dvrs - my 7232 pixelates on live and recorded shows, which has me looking to go back to Directv.  My 7216  DVR has the skip ahead freezing feature where you have to restart the show after skipping ahead.  All of this started with the 1.9 downgrade.

 

    I've been told they are working on the skip issue - but to fix pixelation I was told to reseat all connections ...

Bronze Contributor I
sangs
Posts: 148
Registered: ‎06-24-2010
Location: New Jersey
0 Kudos

Re: Pixelation/skips in DVR recordings

Eh, careful what you wish for Soupy. I just came back to FiOS after four months of Directv's buggy DVRs. Paid an early termination fee willingly because they were so frustrating. Verizon's - at least the 7232s I have - are like nirvana comparatively.

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