Interactive Media Guide 1.9 (formerly IMG 1.9)

[#1]

In years gone by when I was a Comcast customer, didn't care for VOD because I saw most movies in the theater (still preferred method).  In recent years, I have taken to VOD mainly due to hearing loss and availability of CC.  However, the FIOS VOD menu is much more difficult to navigate than Comcast and gets worse with each update.  Also, FIOS seems to have less selection, particularly for new movies.  FIOS seems to think if it looks attractive, it will work well.

However, I am stuck with it for the time being, so I have some questions.  When navigating the menu, sometimes two selections are provided for the same movie; one is marked Flexview and the other has no Flexview marking.  What is the difference?  When selecting a movie to get the detailed info, there are two options, one for "rent" and the other to "buy".  I don't understand what the "buy" option gets you.  Some movies have only the "buy" option.

[#2 · Accepted solution]

FlexView is an option that allows you to watch the same movie on your tv, your computer, your tablet, and even your smartphone. 

http://forums.verizon.com/t5/Verizon-at-Home/Flex-View-FiOS-Video-on-Demand-Anywhere-Anytime/ba-p/24...

If you buy a movie or show, Verizon becomes your video library where you can view your purchases whenever you wish as many times as you wish.

[#3]

Thanks for your help.  I think I have figured out the reason for the "buy" option to be the only option at times.  A while back, "Wunderlust" was available as a buy only option.  When the DVD became available to the public on June 19, the rent option was added.  The buy option is very expensive and frankly most of these movies are not worth viewing more than once; but I guess it is one more way to make money.  However, the main obstacle to use of FIOS VOD remains the slow responding, practically useless menu.  I select most movies to watch by browsing; with FIOS VOD, that is painful time consuming task.

[#4]

Since Thursday I haven't been able to watch any FREE Movie on VOD, rebooted twice, called tech twice and I was told this is because of a problem they were having and that it would be over today and I would be able to watch movies again. Well nothing has changed and I'm beyond the bull verizon techs are giving me. I only had this service for a week and going to cancel on Monday, if nothing changes. Not going to call again and sit there for 45 mins each time I call to tell me to wait and wait... I dont get this credit check error, since when do you need a credit check for FREE movies???? I think this FIOS is  **bleep** and has too many problems for customers, it isnt worth having if they cant fix the problems and stop makin excuses, fix it now or see ya, sry comcast has a much better service and tons of free movies, Fios doesnt!!!