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If you’re experiencing trouble accessing your Verizon Residential account, it may be because we recently identified unusual third-party activity related to some accounts and as a protective measure we temporarily disabled access to certain accounts. Find out more here.

Idea Exchange Update
Hi Forum Users!
We’ve got some pretty big changes coming to the forums in 2015, and part of those changes will be a community redesign, and revamping some collaboration spaces (such as the Idea Exchange). We have decided to disable the Idea Exchange for the duration of the year in hopes of relaunching it with the changes coming in 2015. We hope that this board will become grounds for cultivating great ideas that we can turn into reality here at Verizon. However, until we have all of the necessary processes and parties in place, we don’t feel that the board is serving its original purpose, or serving you in the best way. Please be patient with us as we improve this community!
Feel free to DM me any ideas you think of between now & the relaunch! Thanks so much for the great thoughts you've posted to date! Cheers, Brittany_VZ

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