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Contributor
Posts: 6
Registered: ‎04-21-2010

Cannot pre-order the Incredible with my business account

 

It seems as though the Verizon business accounts are getting the shaft when it comes to pre ordering the Droid incredible. Consumer accounts have no problems but The pre order is not available in “my business account”.

 

 We have been with Verizon a long time and although we are a pretty small company. I feel that Verizon should be making this option available to all of its customers.  Also every time I call the business support and inquire about this issue  I get a different answer  from the CS reps and it seems as though they are making up things as they go.

 

 

Silver Contributor I
Posts: 467
Registered: ‎01-27-2010
0 Kudos

Re: Cannot pre-order the Incredible with my business account

The HTC Incredible will be available for pre-order April 29, 2010 for all customers.

Alethia
Verizon Wireless
Area Operations


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.


Contributor
Posts: 6
Registered: ‎04-21-2010

Re: Cannot pre-order the Incredible with my business account

That is not a Pre-Order  Then That is the release Date and If I where to do That I would not have the Phone Until Monday May  1.

 

 According to the Verizon’s Own Website ( front Page) “PRE-ORDERS PLACED ONLINE BEFORE 4PM LOCAL TIME ON 4/28 WILL BE DELIVERED 4/29.”  This Is available for Consumer accounts but not for business accounts . Why are Business Accounts with multiple Lines and phones being left out ?

Silver Contributor I
Posts: 467
Registered: ‎01-27-2010
0 Kudos

Re: Cannot pre-order the Incredible with my business account

I am so sorry I did not mean to say the 29th. Business customers should be able to pre order the Incredible on the 22nd. If you are not able to complete the pre order online, you will need to contact our BSC (business support center) to have a trouble ticket opened for your account.

Alethia
Verizon Wireless
Area Operations


Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.


 

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