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Service & Device help
07-13-2011 12:57 PM
I am not sure if this is the right place for this kind of questions. Anyway, please let me know if I am in the wrong place.
Our company is planning a office move recently. Actually we are just moving upstairs in the same office building.
We are trying to move our business FiOS service as well without changing our current 29 static IP addresses package.
As we most of our static IP addresses are connected with multiple clients systems. It would be very inconvenient for us to change all the IPs and go back and forth with our clients' IT guys.
So we tried to contact FiOS customer support and keep our current IP addresses, but they told us this is not the way they handle service move. They can only set up a new account for me and assign some new IP addresses, which is not the way we want to go.
So has anyone had this situation before and succeeded keeping the old IP addresses?
Any inputs will be appreciated.
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