2 Accounts, Can't See New Account Online

mdfeldm · ‎03-11-2012

I had an old DSL account and when I moved I got a new FIOS account. My verizon email address stayed with the old DSL account. I want my new FIOS account to point to my existing verizon email address. I called about 2 months ago and spoke with someone on the technical side and he said it would take a billing cycle to reset itself. It's now been two billing cycles and I cannot see my FIOS account online. I really want to see it since my latest bill announcement that I did get via email seems quite high. Can anyone help me with this?

Thank you.

Anthony_VZ · ‎02-24-2011

We would be glad to take care of this for you. I have sent you a private message to get more information.

Anthony_VZ

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2 Accounts, Can't See New Account Online

Re: 2 Accounts, Can't See New Account Online

This is the last time your account was accessed.