Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Reply
Copper Contributor
BAnsl
Posts: 24
Registered: ‎10-23-2008
Location: Southern California

Re: ALERT! RIP-OFF-SCAM ! UNAUTHORIZED OUTSIDE PROVIDER BILLED ON VZN STATEMENT

That was weird, typed in my message, Posted it, and when I looked at it - it was blank...

 

Anyway, what I said was;

 

What I actually did;

 

Phoned Auto Pilot and had the charges cancelled, apparently it was in my Wife's name, so she called later and managed to get the $19.99 refunded.

 

Then I called Verizon billing - I already had to call them about another bill problem.

They blocked the third party charrges imediately, and also fixed my other bill problem.

 

So hopefully I am safe from any more third party charges on my bill.

 

Thanks,

 

Contributor
AgentCooper
Posts: 1
Registered: ‎05-22-2011
0 Kudos

Re: ALERT! RIP-OFF-SCAM ! UNAUTHORIZED OUTSIDE PROVIDER BILLED ON VZN STATEMENT

I have a 14.95 monthly bill on my Verizon statement from "esbi."  It shows that this is for something called "unitedtel.com Wwwhellomailmnthlyfee."  Of course, I NEVER ordered this, but I have apparently been paying for it for at least a year.  I am angry at myself for not checking my bill more closely, but I am extremely angry at the unscrupulous company that has been scamming me.  HOW CAN VERIZON ALLOW ACCESS TO MY ACCOUNT TO OTHERS TO STEAL FROM ME WHEN MY OWN ACCESS IS SO CUMBERSOME ?!?!?!?!?!?

All Star
prisaz
Posts: 6,366
Registered: ‎08-23-2008

Re: ALERT! RIP-OFF-SCAM ! UNAUTHORIZED OUTSIDE PROVIDER BILLED ON VZN STATEMENT

Thank your FCC for allowing this. Not Verizon. There are many threads here in the community regarding this subject.

 

http://transition.fcc.gov/Bureaus/Common_Carrier/Other/cramming/cramming.html

 

http://www.ftc.gov/be/v980033.shtm#III

 

 

Search in the community for Third Party Billing. Call Verizon billing and tell them you did not request or subscribe to the service and request it be removed. I have also called the third party and demanded the same. It has always been removed or credited.

 

http://forums.verizon.com/t5/forums/searchpage/tab/message?q=third+party#/?q=third+party+billing&sea...

 

 

 

 

 

 

Verizon

  • Services
  • Shop
  • Support
  • Site Feedback
  • Announcements

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Bundles
  • Flex View

Account & Services

Email, News, & TV

  • Check Email
  • TV Listings