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I paid my bill of $200 now I owe a balance $110, yet my service was turn off. I'm about fed up with Verizon, I will be switching back to Time Warner Cable at least I know they would have never turned off my service after I made a payment. My acount will be closed ASAP
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Hi milesmiller,
Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases". There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
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We never received your form, Milesmiller. We're going to need to close this support case for now. If you do ever need us, please respond in the public thread and we can start back where we left off.
-Ben
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Called Verizon phone number Disconnected after 1 hr wait, then after 90 mins, no answer, hung up!
Argggggggggggggg!